UX Gems

from blink design library:

In our usability studies, we often see users pause when they are asked to give something a title as the first step in a data-entry task. The problem seems to be that they are being asked to summarize something they haven’t yet created. I suspect the folks at Get Satisfaction also observed this, and therefore created their form with the title after the description entry.

Tagged: summary ux ui webdesign question feedback | 5 April 2010

How to defend your design decisions?

Check out my blog that focuses on collecting research materials and articles that you can use to defend your design decisions in front of your clients.

Have a look: Defend your design

4 April 2010

Colorful visualization of popular articles

At Engadget, the most commented articles are visualized, not just listed like on most sites (even other geek sites).

Tagged: ux design webdesign delightful details visualization | 14 January 2010

Celebrating first-time actions

Ebay sends an email when you make your first purchase (though they focus too much on selling more stuff).

Tagged: ecommerce delightful details ui ux webdesign | 24 October 2009

Simple service overview

Grasshopper shows a nice and easy overview of its service. For those who would like to learn more, there are videos detailing each step and a prominent button for all the features.

Tagged: content overview ui ux webdesign | 23 October 2009

Reduce the stress with microcopy

On the sign-up page of Grasshopper, a little text snippet tells you can add numbers later on. Nice use of microcopy to smooth sign-up decision.

Tagged: microcopy content copy ui ux webdesign | 23 October 2009

Always visible shopping cart

At Crate and Barrel, your shopping cart is always shown with the pictures of the products.

Tagged: ecommerce shopping cart ui ux webdesign | 18 October 2009

Catching leaving customers

When a customer wants to leave the account application page at Amex, she can email herself the page’s link as a reminder (better would be if it resumed the application).

Tagged: CRM ui ux webdesign | 18 October 2009

Effective field-level help

When entering a field, the Amex application form — where accurate input is more important than completion time — clearly shows the focus and provides help for the actual field.

Tagged: form help user assistance ui ux webdesign | 18 October 2009

User assistance contents on sidebar

Helping first-time and novice customers on Custom Toronto.

Tagged: user assistance help ux ui webdesign | 10 October 2009